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Information And Tips
TriFactor White Papers


TriFactor shares thoughts on effective ways to reduce costs, increase capacity and improve the accuracy of your distribution facility.

Ways to Improve Material Handling Efficiency

Critical Factors when Choosing an Order Picking System


Planning a Warehouse or Distribution Center


Choosing a Conveyor System


More White Papers

TriFactor Articles

Articles featured in trade publications that highlight our Client Partners projects, TriFactor and information written by TriFactor's staff. 


The Five Most Common Mistakes When Planning a Distribution Center by TriFactor's Craig Bertorello and featured in Supply & Demand Chain Executive (online).  


Seven Factors to Consider When Choosing an Order Picking System by TriFactor's Richard Gillespie and featured in Industrial Distribution (online).


More Articles

Advanced Handling Systems (AHS) Changes Its Name

Advanced Handling Systems has changed its name to TriFactor.  Learn more about the meaning of TriFactor.

Hear from our President

Job Openings

Check out the available positions and apply to join our growing team!  Locations in Jacksonville and Lakeland, Florida.

TriFactor Home > Technician Field Services

Technician Field Services

We are committed to customer satisfaction. Those terms are used loosely today, but at TriFactor, customer service is an integral part of our daily focus. We are proud to have customers that continually do business with us, and see us as an extension of their operations. That level of long term partnering cannot be achieved without dependable, qualified and available customer support. Our team of customer support personnel consists of a team of mechanical and electrical engineers, as well as experienced installation and equipment maintenance associates. We offer complete remote monitoring and diagnostics capabilities.

We utilize a custom designed, proprietary tracking software to monitor all service and maintenance requests. This system ensures that each call receives a prompt and appropriate response throughout our organization.

In addition, our Customer Service department can assist you in scheduling and providing equipment and planned maintenance for each of your material handling system components as well as software and controls. TriFactor can customize a program to meet your independent needs.

We offer the following types of maintenance services

  • Quarterly Planned Maintenance
  • Bi-Monthly Planned Maintenance
  • Customized Programs
  • On - Demand Audits
  • 24 Hour "TriFactor Care"
ROI Focus
ROI Focus- TriFactor's Material Handling System Design Newsletter


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