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TriFactor White Papers


TriFactor shares thoughts on effective ways to reduce costs, increase capacity and improve the accuracy of your distribution facility.

Ways to Improve Material Handling Efficiency

Critical Factors when Choosing an Order Picking System


Planning a Warehouse or Distribution Center


Choosing a Conveyor System


More White Papers

TriFactor Articles

Articles featured in trade publications that highlight our Client Partners projects, TriFactor and information written by TriFactor's staff. 


The Five Most Common Mistakes When Planning a Distribution Center by TriFactor's Craig Bertorello and featured in Supply & Demand Chain Executive (online).  


Seven Factors to Consider When Choosing an Order Picking System by TriFactor's Richard Gillespie and featured in Industrial Distribution (online).


More Articles

Pallet Rack Layout, Material Handling Systems Integrator, AS/RS, Distribution Center Design, Warehouse Layout Design
TriFactor Home > About TriFactor

Material Handling System Design - Material Handling Solutions


To design and implement engineered material handling systems in partnership with industry-leading companies that distribute finished goods.

We benefit our customers by providing solutions that

  • reduce their distribution costs
  • expand their distribution capacity
  • improve their distribution quality

Who We Are

TriFactor is a State of Florida Licensed Professional Engineering Company and a leading provider of material handling integrated solutions, equipment, installation and services. 

TriFactor is one of a few material handling companies in the country with the expertise and resources to offer a full spectrum of logistics and supply chain solutions, regardless of a project’s complexity or size.

We bring a stellar reputation, financial integrity, proven expertise, and an incredible safety record to every project we undertake.

How We Do It

We combine leading-edge products with the industry experience of our employees to help our clients achieve a lean facility designed to maximize productivity, improve quality and maintain their competitive edge by reducing operating costs.  We focus on designing and delivering high quality and innovative solutions to meet our clients' material handling system requirements.

Our Process

To keep pace with the changing business needs of our clients, TriFactor has selected to innovate rather than replicate traditional material handling system delivery methods and services.  Our unique solution process is called the TriFactor Edge.  Utilizing a true team approach, we are well known for our fast-track delivery of complex projects. This team approach further benefits our clients in the areas of maximum value, risk management, and substantial cost savings.

Because we are actively involved in all facets of a material handling project, we work closely with a client from the inception of a project. This allows us to clearly understand their needs and objectives and sets us apart from more traditionally limited systems integrators.  To learn more about the TriFactor Edge explore the solution process section of our website.

In 2004, Material Handling Management magazine recognized our solution process and presented TriFactor with MHM’s Annual “Value Added” Award. 

Our Client Partners

Some of the country's most respected corporations have chosen TriFactor to be a partner in their material handling initiatives.  We are based in Florida, but have provided material handling solutions for facilities throughout the United States, Mexico and the Caribbean.  Some of these solutions have been featured in trade magazines such as Material Handling Management, Distribution Center Management and Pharmaceutical & Medical Packaging News for such accomplishments as incorporating Green Technology. Summaries of other TriFactor solutions are available in the material handling case studies section of this website.

Our People

... The most important element in creating successful systems is not the technology, but the experience and expertise of the people who specify, design, and implement them ...

Our team of highly trained and experienced professionals brings broad vision to our projects.  We are proud of our degreed engineers sales force that has the technical skills needed to communicate your challenges to our engineering staff.  Knowing that our engineers are going to be tasked with solving difficult problems, we only employee the brightest and the best candidates.  We feel our customers deserve no less.  TriFactor employs engineers from all of the disciplines required to support your needs, including Information Technology, Electrical, Industrial and Mechanical engineering. Several of our engineers have their MBA’s, as well as being State Licensed Professional Engineers.

Our Technician staff consists of master electricians and millwrights with decades of year's experience working on conveyors and other forms of automation.  This team keeps our client’s systems running with our various maintenance programs.

All of our staff understands that in order for us to be successful we need to make you successful in reaching your goals.  We are all dedicated to that cause.

How We Give Back to Industry and Community

At TriFactor, our dedicated employees are committed to supporting and giving back to the communities where we work and live. Every day we make a difference by the simple act of caring.  The commitment may be through direct donation or continued activity in local churches and volunteer organizations.


  • Member, Past Board Member, and President (2008) of Material Handling Equipment Distributors Association (MHEDA).  This association consists of over 600 Distributors and Manufacturer’s in the Material Handling Industry.
  • Contribute “How to” TriFactor White Papers to Industry Trade Publications.  These Articles are featured in such magazines as Material Handling Management, Supply & Demand Chain Executive, Material Handling Wholesaler, Industrial Distribution, Pharmaceutical Processing, Food Logistics, and many more.  Visit the TriFactor Learning Center on this website to see the various "how to" solutions offered in our material handling articles.
  • Warehousing and Educational Research (WERC)
  • Institute of Packaging Professionals
  • Educational Speakers at various Trade Events


  • United Way of Central Florida.  Each year our employees and their families donate their time and financial resources to improve the quality of life in our local communities.  TriFactor is proud to be at the Platinum level of giving to the United Way Chapter of Central Florida.  
  • Polk Manufacturing  Association
  • Economic Development Councils throughout the State of Florida
  • Contribute to the MHEDA Educational Scholarship Fund
  • Chamber of Commerce

We Believe in Education and Training

The nature of our business is very complicated and technical.  It requires knowledge of several disciplines, including information technology, mechanical, industrial, and electrical engineering, as well as a thorough understanding of the principles of distribution and business administration. 

At TriFactor, continuing education is not optional. It is a requirement in order to advance in our career path program.  This requirement is supported by TriFactor offering scholarship funds to employees for educational programs that will help further the cause of TriFactor and its client partners.  These funds are available for such things as pursuing an MBA or taking courses furthering an employee’s knowledge directly associated with our industry.  As an example, engineers and salesman have been sent to the “Supply Chain & Logistics Institute” at the Georgia Institute of Technology for various distribution and logistics courses.

The TriFactor Learning Center is not only a section of our website, but it is also a physical location at our headquarters where we conduct the Advanced Learning Series of seminars covering various topics of interest specified by our clients.  A predominant component of our website is dedicated to education.  Our goal is to make our website your main research resource when considering incorporating a new technology into your operation.   

Employee training by suppliers and fellow senior staff members keeps everyone at TriFactor current with the latest in technology and best practices.  In addition, employees participate in our trade association (MHEDA) educational programs and regularly attend factory schools to learn how to properly apply and maintain the manufacturer’s equipment.

Last but not least, Safety Training is critical to our mission and we participate in annual OSHA and first-aid courses.


Founded as AHS, Inc. in January of 1972, John Thompson started the Lakeland, Florida-based material handling company primarily focusing on conveyor, crane and hoists systems.   

In 1983, the company was sold to OKI Systems, a Cincinnati, Ohio-based lift truck company.  The company operated as a division of OKI Systems called Advanced Handling Systems.

In 1984, John Phelan, a 9 year industry veteran for OKI Systems, Inc. in Cincinnati, Ohio, moved his family to Lakeland to manage the Florida operations of the company.

OKI Systems and Portman Equipment Company merged their “systems” divisions in July of 1985.  This merge formed a new company based in Cincinnati and with an office located in Lakeland, Florida.

In 1993, Mr. Phelan purchased the assets of the Florida operations and formed a Florida corporation called Advanced Handling Systems, Inc.  Phelan divided the company into two functional organizations; one focused on engineered material handling system design and the other on crane and hoist sales.  Later that year, Phelan sold the crane and hoist business to focus solely on engineered systems.

In 2001, Advanced Handling Systems grew out of its headquarters and moved into its new state of the art facility.

In 2004, Advanced Handling Systems received the Material Handling Management Annual “Value Added Award” in recognition of our solution process, which we now call the TriFactor Edge.

In 2007, Advanced Handling Systems, Inc., developed a new business model and a clear focus for the future.  The Company decided to change its name to TriFactor to better distinguish itself from other similarly named companies in the material handling solutions industry.

On January 1, 2008, the Company officially began operating under the TriFactor name.

Today TriFactor is considered one of the leading automated material handling and software solutions providers in the nation.  Unlike others in our industry, we incorporate cutting edge technology and controls to create customer specific engineered solutions and systems designs.  We are sought out by companies nationwide to provide solutions that reduce inventory and delivery time, lower costs of manufacturing, distribution and transportation, and improve their customer service.  As the premier material handling solutions provider in Florida, we are positioned for continued growth and success for many years to come.

Client Partners Comments: conveyor systems, material handling engineering, material handling consultants
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